CRM in focus

Bringing customers to the heart of your business

CRM software delivers a cloud solution in real-time with 360-degree visibility of your customers. It provides a smooth flow of information across the entire customer life cycle - from lead all the way through opportunity, sale, fulfillment, renewal, upsell, cross-sell and support. It offers functionality beyond traditional CRM capabilities to enhance performance across your entire business.

Benefits of CRM

Key Benefits

FLEXIBILITY AND VISIBILITY

Streamlines lead-to-cash processes as well as helping you manage seamlessly on a global scale across sales and services organisations.

BUILT-IN BUSINESS INTELLIGENCE

Get real-time insights into key performance indicators for a holistic view of the organisation and a single source of truth.

INCREASED PRODUCTIVITY

Elevates productivity across the organisation with holistic view of customers.

IMPROVED SALES PERFORMANCE

Improves sales performance through life cycle management, forecasting, up sell, cross sell and commission management and more.

Key Features of CRM Solutions:

Customer Service Management

NetSuite's integrated customer service management solution gives you a complete view of customers helping to improve customer satisfaction, attract new customers and lower service costs.

Sales Force Automation

NetSuite's software powers your organisation with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfillment, and sales commission.

Marketing Automation

NetSuite's marketing automation software automates your entire marketing process, allowing you to better align campaigns and programs with your sales teams.

Partner Relationship Management

NetSuite Partner Relationship Management enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your organisation.

INDUSTRIES

A tailored solution for your industry.

We work across a wide range of industry verticals and tailor our solutions to the requirements for each of these to help drive the most successful outcomes. Each industry is different and requires different solutions. Our team provide excellent in depth knowledge and experience to understand your industry priorities.